Give your guest guide the arrival test
A practical walkthrough for finding the gaps in a short-term rental guest guide, from parking to the first night. Includes an arrival checklist.
Read the guide : Give your guest guide the arrival testFIELD NOTES / THE EVRYSTAY BLOG
Hospitality, with a
little more thought.
Practical reading for the people behind a good stay. Guest experience, clearer communication and the work that makes it all happen.
More from the notebook
2 notesA guest message needs an owner, not just an answer
Build a clear handover for guest questions: decide who acts, what needs checking and when a reply is actually complete. Includes illustrative message templates.
Read the guide : A guest message needs an owner, not just an answerConnected your PMS? Review the import before welcoming guests
A property-by-property checklist for reviewing a PMS import, checking guest-guide information and avoiding duplicate properties in EvryStay.
Read the guide : Connected your PMS? Review the import before welcoming guests